Questions and answers
The things people ask us most. Can't see yours? Ask us.
Where are you based?
Just off Ascot Drive in Derby (DE24 8SR). We’re not a walk-in shop: collection is free but by appointment only, so please wait until we contact you to arrange a time.
Is there a minimum order?
No. We print and embroider from a single item.
Can I order before my artwork is ready?
Yes. Choose “Send my artwork later” in the designer, place your order, then email or WhatsApp your logo with your order number. We won’t start making it until we’ve received your artwork, and the turnaround starts from then.
How quickly can you do it?
Our stock tees, polos and hoodies are usually ready the next working day if you order by 2pm, and same day is often possible if you message us early. Anything we don’t stock is ordered from our suppliers on next-day delivery, so it is usually ready within 2 working days. Most other orders are ready in 3 working days.
How much does a printed t-shirt cost?
From £14 with one print position included, or £12 each when you order 5 or more of our Classic Tee. Extra positions are £4 a shirt.
How much is embroidery?
It depends on the size and complexity of your logo. A simple, straightforward logo up to 10cm on the chest, neck or cap is £5 per position on top of the garment price, and can be ordered online. We check every logo before stitching and confirm the price first if yours would cost more. Bigger or more detailed designs are quoted.
Can you customise clothes I already have?
Yes. Bring us your own clothing, bags or workwear and we’ll add your logo or design from £5 an item. We check each item suits printing first.
Do you deliver?
Local delivery in Derby is £3 and Royal Mail Tracked anywhere in the UK is £3.99. Delivery is free on orders over £100.
What file should I send for my logo?
A PNG with a see-through background or an SVG is best. JPGs work too, and plain backgrounds are removed automatically. We check every logo by eye before it prints.
Do you charge VAT?
No. We are not VAT registered, so the price you see is the price you pay.
Do you do business cards, flyers and banners?
Yes. We print business cards, flyers, leaflets, booklets, stickers, roller banners, signs and more, usually in 2 to 3 working days.
Need something specific? Get in touch.
Something you can't see on the site, an odd placement, a tight deadline or your own items to customise. Message us and a real person in Derby will reply, usually within the hour during working hours.
T-shirts & polos
Hoodies & sweats
Workwear & hi-vis
Jackets & outerwear
Sportswear
Shirts
Hospitality
Kids
Caps & hats
Bags & accessories